The Atlántico runs on WhatsApp
Barranquilla blends food, chemical, plastics and metalworking manufacturing, a strong river-port logistics component on the Magdalena, and a very active wholesale and services sector. In most of these companies, customer service, quotes and orders flow through WhatsApp, manually, with a team copying data from chat to ERP and back. That bottleneck is exactly what connected AI fixes best.
Where we tend to add the most
- WhatsApp sales & service: a chatbot that handles first-level, quotes, checks stock and order status against SAP/Oracle/Siigo, and escalates to the rep only at the close. 24/7 coverage without growing headcount.
- Internal automation: agents that generate documents, reply to carriers and suppliers, and trigger ERP flows. Fewer repetitive tasks, fewer transcription errors.
- Custom apps: Node/Python back end, React/Astro front end, wired to plant operations and the corporate ERP.
AI on your data, with dashboards to measure
We use Claude or GPT for conversation and reasoning, connected to the WhatsApp Business API and your systems. And we deliver dashboards —volume, topics, resolution, handoff— so the project is measured and improved on real data.
The rule: we start with a scoped pilot, wire it to your real platform and measure ROI before scaling.
Local delivery from Bolívar
We’re based in Turbaco (Bolívar), ninety minutes from Barranquilla. We meet on-site for discovery and integration when needed, and build and support remotely. The model works the same for Soledad, Malambo and the Free Zone.