Santa Marta: tourism, port and bananas at once
Santa Marta combines intense, seasonal tourism (Rodadero, Old City, Tayrona, Pozos Colorados), a port handling coal and general cargo, and banana agribusiness across the Magdalena banana belt. Three worlds with one operational symptom: small teams handling demand spikes over WhatsApp and phone, with systems that don’t answer on their own.
Where connected AI actually pays off
- Hospitality & tourism: a chatbot that gives real availability, books against the PMS, runs pre-check-in and escalates to the front desk. It captures bookings around the clock without overloading the team in high season.
- Tour operators: an agent that reports departures and prices, schedules and charges against your system. Fewer lost bookings from slow replies.
- Bananas & port: customer- and carrier-facing agents, document automation and operations apps wired to packers’ and traders’ ERPs.
The stack and the method
Claude or GPT for conversation, integrated with the WhatsApp Business API, your PMS/ERP and your databases via REST. React/Astro web apps when the case calls for it. The constant: the AI operates on your real data, not generic answers.
We start with a scoped pilot and measure ROI before scaling.
Local delivery from Bolívar
Based in Turbaco (Bolívar). We meet on-site for discovery and integration when needed, and build and support remotely across Santa Marta, Rodadero, the banana belt and the Magdalena corridor.