ISP management platform
Regional internet provider (Colombia)
- Year
- 2023
- Duration
- 6 months
- Sector
- Telecom · ISP
Challenge
Manual management of hundreds of MikroTik routers across multiple sites, with no unified visibility or automated provisioning.
Solution
Centralized SNMP monitoring platform, configuration automation and bulk provisioning via API.
The ISP managed router inventory in a spreadsheet and every incident required manual SSH into each device. We built a platform with a Python backend that discovers, inventories and monitors each device via SNMP, stores metrics in a time-series DB and exposes Grafana dashboards per POP. NETCONF automation provisions new sites from a template — the field technician scans a QR and the equipment self-configures. First-level support now sees the full state in one pane and can restart interfaces or change QoS without touching the equipment.
Stack
MikroTik RouterOS · SNMP · NETCONF · Python backend · time-series DB · Grafana
Key metrics
- ✓ MTTR reduced from hours to minutes
- ✓ New-site onboarding in 1/5 of the time
- ✓ 100% of inventory monitored in real time
- ✓ Fewer support tickets thanks to auto-detected incidents
Guide: How to start an industrial IoT project in Colombia
A short PDF with the checklist we use to evaluate feasibility, budget and connectivity before buying a single sensor. No marketing, just what a project lead needs to know.
- ✓How to size connectivity (NB-IoT, LoRaWAN, satellite)
- ✓Checklist for a 4 to 8-week pilot
- ✓Budget structure by phase
- ✓Typical mistakes and how to avoid them